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Job Description

  • Responsible for handling customer inquiries ,concerns and providing medical counselling through Chefaa channels.
  • Responsible for auditing any post will be published on Chefaa platforms from the medical perspective to be aligned with marketing requests.
  • Monitor, track and report on feedback and online reviews.
  • Respond to customers in a timely manner following SLA.
  • Stay up-to-date with digital technology, industry trends.
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