Manager of Security Managers
ref :582523 | 10 Feb 2025
apply before : 11 May 2025
CityStars, Cairo, Égypte - Egypt
about the role
Job Purpose:
A people manager position, Leading a high-performance team of security managers responsible for the delivery of value-added professional security services to international contract customers based in Western Europe. Reporting directly to the Head of Global Security Managers.
Key Tasks and Responsibilities :
To develop and to maintain a security service management program to manage customers contracts throughout its lifecycle; including identification of requirements, recruiting necessary skills, deployment of resources , up to delivery of contracted activities. To continually monitor and improve the security service management program towards targeted time frames, quality, budget, and other contractual obligations. Support achieving the vision and strategy set by the global SM head by setting the right team objectives Ensure proper alignment of resources and effective utilization of skill sets for assigned contracts. Take the lead in all matters with regard to the management of staff to maximize individual and collective business performance. People management responsibilities include recruitment, resources allocation, projects assignment, performance management, and people development. Support security managers in crises and act as a management point of escalation Ensure proper alignment of resources and effective utilization of skill sets for assigned contracts. Develop and enhance skills of security managers up to the highest industry standards . Evaluate team members regularly through analysis of direct observation, peer feedback and customers feedback. Develop solutions for complex client situations to ensure meeting of goals and objectives and deliver results on time. Develop interlocks between security managers team and the rest of Orange Cyber defense teams. Develop technical team readiness for new services, technologies and business To produce and to present relevant security, performance, and financial reports to internal and to customers’ management and governance authorities as required. To participate with different business-, sales-, operations-, teams to improve security standards and controls in delivered services/solutions/products, and to identify potential threats.. Expand and identify current and new business opportunities by strengthening client relationships. To keep up to date with emerging security trends, threats, best practices and standards (internal and external), regulations, and security enhancing technologies. Ensure adherence to Orange and Egypt MSC policies, processes, and standards. Represent the department if required at customer meetings and service reviews. Any other responsibilities within the scope of the job profile as required or assigned by the head of global security managers
about you
Skill Profile
Professional Experience
You are a mature professional with + 10 years of experience in IT/Telecom, and with + 3 years of proven management/leadership experience in multinational environment ; preferably in security domain or in customer service industry.
Educational background and qualifications :
Computer, Comm., or Electronics B. Eng, B.Sc. degree. Master degree is strongly preferable. Professional accreditation in one of the following security certifications ( CISSP, CISM,CISA, SANS GIAC, ISO27K, or equivalent) is mandatory.
Your hard skills include:
Good understanding and experience in one of the following areas ; IT Service Management ,operational management, consultancy, product management, and business administration. Good working knowledge of information security standards, industry best practices, and related regulations. Good working knowledge of network security, SDWAN and cloud access solutions Good working knowledge of cyber security, vulnerability management, threat detection and response solutions Strong background of IT and networking architectures and technologies. Good understanding of ITIL processes.
Your soft skills include:
Strong customer focus, able to respond quickly and effectively to customers’ requests, and able to adapt to a fast changing customer landscape and challenges. Strong leadership and people management skills. Strong coaching skills and a passion for developing and leading high-performance teams. Experience working with virtual and remote team members and stakeholder. Exposure of working within a Matrix Management environment in large multinational organizations . Results-oriented, high energy, self-motivated.. Excellent analytical and problem-solving abilities. Excellent verbal and written communication skills at all levels. Excellent data presentation and reporting skills. Excellent verbal and written English language skills, French language is a strong Plus.
department
Global Delivery & Operations
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
Only your skills matter
Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don't hesitate to tell us about your specific needs.
4,21/5 is the candidate experience in France, in the category of companies with over 1,000 employees
