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Job Description

Maintenance Technician page is loaded

Maintenance Technician



locationsCairo time typeNa pełny etat posted onOpublikowano dzisiaj job requisition idR0647208

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.



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We are looking for a Maintenance Technician with a service mindset to provide professional service to our customers.
In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on-site communication to the customer and the people using the equipment. As a maintenance technician, you will be performing regular maintenance checks and tasks, as well as attending call-outs.

Customer Relationship Management:



Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) Responsible for accurate and real-time back reporting of work performed (at the equipment level) Accountable for equipment safety and performance Accountable for identifying site risk, and communicate them to his supervisor. Accountable to take immediate action on-site in case of high-risk identification and to apply the escalation procedure. Accountable for identifying “unplanned” service repairs based on the equipment needs.

Service operations:



Accountable for the end-users and the site safety. Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions. Accountable for the execution of the service visits (planned maintenance, callouts, and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation, and the processes. Accountable for raising sales to lead to his supervisor​. Responsible for keeping the service tooling, van, instruments, etc safe, maintained, and in good condition​.
ITI/Vocational Certificate course /Diploma Engineering in Electrical/Electronics/Automation streams or equivalent. Good verbal and written English communication skills. 5 years experience in solid Preventive Maintenance experience with a reputed elevator company is a must. Effective communication skills.
W firmie KONE koncentrujemy się na budowaniu innowacyjnej kultury współpracy, w której cenimy wkład każdej osoby. Zaangażowanie pracowników jest dla nas kluczowym obszarem zainteresowania. Zachęcamy do uczestnictwa i dzielenia się informacjami oraz pomysłami. Zrównoważony rozwój stanowi integralną część naszej kultury i codzienności. Stosujemy etyczne praktyki biznesowe oraz dążymy do rozwoju kultury współpracy, w której współpracownicy ufają sobie wzajemnie i darzą się szacunkiem, a dobre wyniki znajdują uznanie wśród współpracowników. Jako doskonałe miejsce pracy z dumą oferujemy szeroki zakres możliwości, które ułatwią osiągnięcie celów zawodowych i osobistych oraz umożliwią zdrowe, zrównoważone życie.
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