At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Loyalty & Partnerships Sr. Specialist responsible for developing, managing, and growing strategic partnerships that align with the organization's goals. This role will require a strong ability to build relationships, identify opportunities, and work cross-functionally to drive business growth. Collaborate with internal teams and external stakeholders to optimize partnerships, ensure mutual value, and enhance the company's market presence.
1. Partnership Development & Strategy:
• Identify, evaluate, and develop new strategic partnerships that align with business goals.
• Lead the negotiation and execution of partnership agreements.
• Define key performance indicators (KPIs) and set partnership goals to ensure mutual success.
• Build and execute strategic partnership
plans, ensuring alignment with the organization’s long-term objectives.
2. Relationship Management:
• Serve as the primary point of contact for key partners.
• Develop and maintain strong, long-term relationships with existing partners to ensure high satisfaction and engagement.
• Regularly communicate with partners to manage expectations, resolve issues, and identify new opportunities.
• Conduct periodic performance reviews with partners to assess the success and areas for improvement.
3. Cross-functional Collaboration:
• Work closely with internal teams, including marketing, sales, legal, and product development, to ensure alignment of partnership objectives.
• Provide internal stakeholders with partnership updates and insights to inform business decisions.
• Collaborate with marketing teams to cocreated campaigns and initiatives that leverage partnerships.
4. Market Research & Competitive Analysis:
• Stay informed about industry trends, market shifts, and competitor partnerships.
• Provide insights and recommendations to enhance partnership strategies and identify emerging opportunities.
5. Reporting & Performance Tracking:
• Track partnership metrics and performance to ensure success.
• Provide regular reports to senior leadership on partnership performance and ROI.
• Adjust partnership strategies as needed based on performance data and evolving business priorities.
Core competencies, knowledge and experience:
• Strong interpersonal and
communication skills, both written and verbal.
• Ability to manage multiple stakeholders and prioritize tasks effectively.
• Strategic thinking with the ability to implement and track partnership outcomes.
• Solid understanding of business development and marketing strategies.
• High attention to detail and organizational skills.
• Strong data analytical skills
• Strong Marketing and Commercial management skills
• Must have technical / professional
Qualifications:
• 2+ years of experience in partnership management, business development, or strategic alliances.
• Proven track record in managing and scaling partnerships.
• Experience with negotiation, contract management, and legal compliance.
• Must have marketing experience
• Successful track record of working with cross-functional teams (Marketing, Sales, Pricing...etc
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.