The SHOW comes alive at MGM Resorts International
THE JOB:
As a Linen Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
THE STARTING RATE: $21.7208
THE SCHEDULE: On Call
Hours of Operation:
Mon to Sun: 24 Hours
THE DAY-TO-DAY:
Receive daily linen deliveries and deliver daily inventories to all areas requiring linens, such as, but not limited to: Housekeeping, Public Area, Pool Operations, Spa and Salon Operations, Food & Beverage, and Casino request
Transport all tower trash and waste to the main trash dock
Responsible for completing daily all assignments and updating task sheets and reports daily: Trash/Linen, Receiving, Food, Beverage, Spa/Salon, Pool, Tower Deliver, Restock station, etc.
Responsible for re-stock station tasks including but not limited to, inventory, stocking, logistics, and dispersion
Responsible for staging and organizing restocking line according to the restock flow including retrieving, staging, and delivering Supplies, Reserves, and hampers.
Responsible for replenishment of all totes and log the progress and completion
Responsible for keeping area clean and organized
Responsible for completing the Restock station log accurately and submit to the housekeeping manager
Ability to communicate operational and inventory/data needs verbally and written format
Responsible to meet S.H.O.W. Service Basics, assisting internal and external guests
Perform work that use of equipment around the Linen Dock (i.e. tuggers, lifts, pallet jacks) etc.
Follow the guidelines for rejecting linen and terry consistent with the department program
Use supplies responsibly, not wasting products by participating in sustainability and recycling programs
Provide excellent service consistent with the property's core service standards and brand attributes
Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task
THE IDEAL CANDIDATE:
Proof of eligibility to work in the United States
High School Diploma, GED or equivalent
Performs other job-related duties as requested
6+ months of prior relevant experience in warehouse/stocking or similar experience
6+ months of prior relevant experience in guest service
Work varied shifts, to include weekends and holidays
Experience operating an electric walking and ride on pallet jacks
Experience using 2-way radios
Experience in a similar resort setting
Ability to push, pull and lift items in excess of multiple times per day
Able to effectively communicate in English, in both written and verbal forms
Ability to multi-task and work well in a fast paced, team-oriented environment
Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to company standards
THE PERKS & BENEFITS:
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Free meals in our employee dining room
Free parking on and off-shift at all MGM Resorts properties
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION:
Are you ready to
JOIN THE SHOW
At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
