Job Description
Responsibilities, Duties, and Tasks:
Develop and implement L&D strategies and programs that align with business objectives. Conduct Training Needs Analysis (TNA) in collaboration with stakeholders to identify development priorities. Design and deliver training programs using various learning methods, including e-learning, workshops, and coaching. Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company operations processes, business systems, or changes in services. Apply instructional design principles to create engaging learning materials (manuals, presentations, e-learning modules). Implement evaluation methods to measure training effectiveness and identify areas for improvement. Oversee the end-to-end operations of training programs, including system booking, financial processing, and reporting. Monitor and analyze training quality, feedback, and success metrics to provide actionable insights. Provide training statistics and recommend improvements with an action plan. Track L&D budgets, negotiate contracts, and manage relationships with third-party training providers. Build strong relationships with internal stakeholders and external training partners. Establish communication channels to ensure satisfaction in L&D service delivery. Identify potential risks or challenges and escalate issues as needed. Design and implement internship programs (Grow, Undergraduates, and Apprenticeship). Manage pre-internship requirements, program structure, progress tracking, and effectiveness evaluation. Support leadership and talent development initiatives to build future-ready employees. Stay updated with the latest learning trends, technologies, and instructional methodologies. Recommend and implement automation, digital learning solutions, and innovative approaches. Ensure continuous improvement in learning strategies and engagement.
Qualifications & Skills Requirement:
Bachelor’s degree in Business Administration, Human Resources, or a related field. 5 to 7 years of relevant experience in Learning & Development. Proficiency in English (spoken and written). Strong knowledge of MS Office Suite (Word, Excel, PowerPoint). Experience with e-learning platforms and automation tools. Excellent communication, problem-solving, and teamwork skills. Passion for innovation, digital transformation, and technology-driven learning.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
