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Learning & Development Assistant Manager (Trainer)

- AXA Life Insurance
- Cairo, Egypt

30+ days ago 2024/09/29

Mid Career

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Job Description

Build employee engagement and create a competitive advantage.
Deliver engaging training events and learning solutions using all mediums including: in-class, e-learning, virtual facilitation, and blended techniques.
Coach as required, support development and implementation of employee's Personal Development Plan.
Work with individuals, teams, and functional units to analyse performance gaps and deliver learning solutions that impact critical business needs.
Contribute to the design of training events and learning solutions.
Coordinate administration of training events and materials with other members of the team.
Deliver learning programs (including workshops and information sessions) to the required business units locally as well as regionally, and potentially to external partners (i.e., brokers).
Maintain a positive learning environment.
Liaise with internal customers and Program Manager to recommend clear solutions in order to address any required development.
Provide feedback and guidance to learners.
Track and monitor participation for all learning solutions including the usage of evaluation tools as means to measure program effectiveness.
Work in partnership with local, regional, and global teams on training processes, programs and initiatives as required to ensure AXA standards and vision are enhanced.
Coach employees and managers to ensure the learning approach including processes and policies are understood and implemented by all employees.
Support the Learning@AXA approach and the development of career-path training plans that align with succession plan initiatives.
Assist in the creation of Development Plans for employees.
Assist in implementing the competency mediums and the Leadership Framework across all levels of the organization.
Assist in implementing structured career development policies, procedures and programs.
Work in collaboration with HR colleagues to successfully launch new Human Resources processes, systems, and tools.
Create an engaging workplace culture of trust and achievement.
Develop recommendations and specific action steps to produce positive change within their functional areas and business units.

Skills

Bachelor's degree in a relevant field
7-9 years of experience in delivering relevant learning solutions
Strong understanding of insurance
Strong knowledge of learning styles, instructional design methodology, and related topics
Training and facilitation techniques
Dedication to and contribution to the team's high standard of performance.
Sales and customer service skills
Strong Communication skills
Strong Microsoft Office skills
Strong understanding of management techniques
Strong facilitation skills
Strong networker and influencer
Strong organizational skills
Strong coaching skills
Good understanding of HR function
Solid understanding of industry best practices in learning and development and performance