Lead Site Reliability Engineer

Introduction
In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.

• Lead Observability Efforts: Design, set up and maintain comprehensive observability solutions (logs, traces, metrics and dashboarding/visualization) across nonprod and prod environments
• Platform Resiliency: Ensure the resilience of our platform by proactively monitoring, detecting, and resolving potential issues before they impact services.
• Cost optimization: Implement strategies to optimize costs in our Azure cloud environment, identifying areas for improvement.
• Cross-Team Collaboration: Work closely with development and platform engineering teams to align on goals and ensure smooth, scalable operations.
• Automation and Tools Development: Develop and implement internal tools and bots to automate processes and improve efficiency across the organization.

Required Technical and Professional Expertise

• Experience: +5 years in a DevOps/SRE role, ideally in Azure Cloud environments and cloud-native architectures such as microservices.
• Observability Expertise: Hands-on experience with observability tools such as Azure Monitor, OpenTelemetry, Prometheus, Jaeger, Kiali, and Grafana stack.
• Containerization: Strong knowledge of container orchestration tools like Kubernetes, Helm, and Docker.
• Scripting & Automation: Proficiency in scripting languages (e.g., PowerShell, Python, Go, Bash) for automating tasks and workflows.
• Problem Solving: Proven ability to independently debug and resolve complex issues.

Preferred Technical and Professional Expertise

• Infrastructure-as-Code: Experience with Terraform, Terragrunt, and other IaC tools.
• Service Mesh Knowledge: Familiarity with Istio and related service mesh technologies.
• Azure Cloud Services: Working knowledge of Azure services such as FuncApps, Container Apps, Logic Apps, Data Factory, Event Hubs, and Event Grid, with a strong understanding of best practices.
• CI/CD Pipelines: Experience configuring and maintaining CI/CD pipelines, preferably with Azure DevOps.