We're looking for a highly creative, dedicated leader with a passion for driving global transformation. You get excited, not intimated by cutting edge solutions and you know how to build and lead a standout execution team to turn ideas into reality. You thrive in dynamic settings, and excel in amplifying your team's strengths. You have extensive experience scaling technology startups to multi-million ARR company/IPO/series C. As the cornerstone of our technological vision, you'll be more than a leader - you'll be a daring and resourceful problem-solver who never gives up. If you're ready to code, build a team with limited resources, and bend the world to your view, we want to hear from you.
Key VP of Engineering Responsibilities:
•Lead and mentor engineering team
•Define technical vision and roadmap
•Collaborate with cross-functional teams
•Oversee software development lifecycle Ensure high code quality and scalability
• Manage engineering processes and workflows
• Recruit and retain top engineering talent
•Foster diverse and inclusive team culture
•Maintain effective communication channels
•Stay informed about industry trends
• Drive technical excellence and innovation
Qualifications:
* Fluency in Maghrebi-Arabic
* 15 years of experience implementing Avaya and/or Cisco call-center technologies as both a player and coach
* Preferred cybersecurity certifications with hands-on experience
* Experience with IP-SIP, with a minimum requirement of experience with PSTN PBX's
* Proficiency in hiring and managing consultants, sales engineers, and sales support engineers
* Experience configuring IVR's, ACD's, MiBs, and integrating 3rd party applications
* Hands-on experience with integrating 1Gbps, 10Gbps, 100/200Gbps ethernet with SONET
* Previous experience with Teleperformance, TDCX, and Concentrix is highly desirable
* Willingness to travel 15-20% of the time
* Results driven with proven track record
* Minimum 10yrs of software development, system architecture and scalability, data engineering, cybersecurity and data privacy, and product management
* Capacity to work extended hours in a high-intensity startup environment
* Proven strategic thinking and problem-solving
* API integration
* Cloud computing
* Ability to navigate databases
* Strong familiarity with UX and UI design principles
* Keen understanding of cybersecurity best practices and threat detection Cloud platform infrastructures (AWS, Azure, etc.)