Job Description
WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences.WHY WE’RE DIFFERENT | What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom create our offering to solve business challenges.WHERE YOU FIT IN | We aim to build an inspiring organization with an engaged and high performing culture. We believe in possibilities. We connect to the future. Think unlimited digital potential, global reach, limitless content, unreal experiences, real connections… now imagine the direct impact you could have in this landscape. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!ABOUT YOUTo play a pivotal role in managing and expanding relationships with our telco partners in Egypt and North Africa. You will be responsible for understanding clients’ needs, delivering tailored solutions, and ensuring high levels of satisfaction. Your focus will be on driving revenue growth, optimizing account performance, and identifying new business opportunities within your key accounts.RESPONSIBILITIES Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries Conduct regular meetings and reviews with clients to understand their evolving requirements and business objectives. Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions Identify and expedite opportunities to up/cross-sell additional services or content offerings; seek opportunities to enhance the value proposition and drive revenue/margin realization Develop and execute account plans to drive revenue and achieve targets. Lead contract negotiations, renewals, and amendments to ensure mutually beneficial agreements Collaborate with Merchant team to strategize and implement growth initiatives within assigned accounts. Effectively collaborating with internal and external customers on business-related activities for integrating new telcos or launching new services with existent partners Monitor account performance metrics and KPIs, providing insights and recommendations for improvement. Prepare and present regular reports on account performance, sales activities, and market conditions. Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services. Ability to travel regionally and internationally as and when required
