Key Account Manager

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

We are Roche

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.

Creating a world where we all have more time with the people we love.

That’s what makes us Roche. 

Job Mission

The Key Account Manager is responsible for fostering long-term, productive relationships with key stakeholders, maximizing sales opportunities within the assigned territory. This involves collaborating cross-functionally to achieve account performance objectives, ensuring that customer expectations are met while adhering to Roche’s high standards of integrity and compliance. 

The role requires proactive assessment and validation of customer needs, developing strategic business plans to drive profitable sales volume and meet key performance indicators (KPIs). 

This position reports directly to the Sales Manager.

Your Impact

• Maintain a long term productive relationship with stakeholders and maximize sales opportunities within your assigned territory

  
  

• Work collaboratively and cross-functionally with different departments in order to meet account performance objectives and meet customers’ expectations

  
  

• Meets assigned targets for profitable sales volume, KPIs and strategic objectives in assigned accounts

  
  

• Develop business plans for current and future opportunities and proactively assesses, clarify, and validate customer needs on an ongoing basis while maintaining an updated CLS

  
  

• Document all account related activities and opportunities in the company CRM system and proactively share and update all colleagues who are serving the assigned Key Account with his/her strategic account plan 

  
  

• Respect and follow all company rules, policies, values and principles

  
  

• Adhere to all applicable laws and regulations as well as to   the high integrity standards as set forth by Roche

  
  

• Ensure that the placed instruments are generating the committed volumes

  
  

Who You Are

• You hold a BSc degree in Life Sciences, Medical, Biomedical  Engineering or equivalent

  
  

• You have at least 4 to 5 years of experience in sales in the Healthcare market (IVD preferred), with a proven success record

  
  

• You believe that Competition knowledge is an asset

  
  

• You have strong account management, stakeholder management, and relationship building skills

  
  

• You are proactive, dynamic, and able to achieve goals with minimal direction

  
  

• You have strong communications and presentation skills both oral and written, and ability to make powerful presentations

  
  

• You are highly self-motivated and passionate in conducting and developing business 

  
  

• You have strong leadership skills, and able to resolve/solve conflicts/problem

  
  

• You are able to organize, prioritize and manage your tasks efficiently

  
  

• You have strong negotiation and convincing skills

  
  

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.