key account coordinator
Full-time
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
· Maintain a harmonious work environment
· Input and monitor work orders into BOSS
· Invoice work as completed
· Assist colleagues to carry out work as the need arises
· Perform any other functions as directed by Business Manager
· Support areas of company enterprise
· Maintain general tidiness of back-office area
· Ensure Filing is kept up to date
· Order office consumables timely, according to needs
· Liaise with internal clients
· Ensure that all back-office activities are allocated in a fair and systematic manner
· Where necessary, briefing back-office resources for special projects
· Ensure optimum utilization of resources in respects of cost control, maintenance, or improvement of quality of back-office activities
· Monitor back office KPI performance closely
· Identify training need for back-office staff
· Comply with company rules, regulations, and codes
· Ensure and adopt, at all times, a safe behavior by exercising due regard for. the health and safety of SGS employees and clients, in line with SGS policies and procedures
· Comply, at all times, with SGS Code of Integrity and Professional Conduct
Qualifications
· Effective communication
· Strong customer service orientation
· Teamwork and cooperation
· Professional presentation
· Able to coordinate and motivate a back-office team towards a common goal
· Able to work independently and to coordinate several activities simultaneously
· Able to interact with all levels of management, employees, and clients
· Able to negotiate and manage back-office arrangements
· Good communication and interpersonal skills
· Acts quickly and decisively; able to make tough calls
· Works well under pressure
· Fluent English
Additional Information
· Bachelor’s degree in any relevant field.
· 3 to 5 years of experience in back-office activities in service provider company (better inspection and certification.
key account coordinator
safia zaghloul street, ramel station, Alexandria, Egypt * Full-time
