Job Description
IT Support Specialist
Giza, El Omraniya, Egypt IT Support Specialist
About the job IT Support Specialist
Job Description
Installing, configuring, and upgrading computer hardware and software Respond to support queries from the help desk ticketing system, phone, and email. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations on new software and hardware. Installing and troubleshooting CCTV. Responsible for PCs, Printers, and related equipment (monitor, keyboard, mouse, hard drive, etc.). Managing employees' emails/accounts. Adding and updating the inventory of all equipment, software, and license users Creating and updating IT data documentation if needed.
Requirements
Bachelor's degree in computer science or a related field. 0-1 years of experience working in a help desk environment A+, N+ is preferred Excellent communication skills Highly organized to handle Help desk tickets effectively Ability to diagnose and resolve basic computer technical issues* Flexibility to work a variety of shifts
Job Details
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Job Location
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Cairo Egypt
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Company Industry
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Other Business Support Services
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Company Type
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Employer (Private Sector)
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Employment Type
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Unspecified
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Monthly Salary Range
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Unspecified
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Number of Vacancies
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Unspecified
