Bayt.com
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Job Description

AdamGrains is on the lookout for a motivated IT Specialist to join their team.
Job Responsibilities:
  • Set up, configure, and manage the technology systems used within the company, including hardware, software, and networks.
  • Perform routine maintenance and regular updates on technical systems to ensure optimal performance.
  • Identify and implement improvements to enhance system functionality and efficiency.
  • Respond to and troubleshoot hardware-related issues, including repairs and component replacements for laptops and other devices.
  • Maintain an inventory of spare parts and tools necessary for repairs.
  • Install and update software systems, ensuring all systems are running the latest versions and patches.
  • Address and resolve software malfunctions, including operating system errors and application issues.
  • Track and monitor data usage and communications on the company network, ensuring security and performance standards are met.
  • Provide technical support to staff, troubleshoot and resolve software, hardware, and network issues promptly.
  • Implement and maintain security measures, including firewalls, antivirus software, and encryption protocols to safeguard company data.
  • Perform regular laptop maintenance, including software updates, virus removal, and system optimizations.
  • Provide guidance to users on best practices for laptop care and maintenance.
  • Document all repairs, services, and maintenance activities performed in the ticketing system, ensuring accurate records are kept.
Job Qualifications:
  • Bachelor degree in Information Systems or any related field.
  • 2-4 years of experience.
  • Efficient troubleshooting abilities.
  • Strong knowledge of laptop hardware components and software systems.
  • Proficiency in diagnosing and repairing a wide range of laptop issues.
  • Familiarity with various operating systems (Windows, macOS)
  • Excellent problem-solving and troubleshooting skills.
  • Strong attention to detail and accuracy in repairs
Working Conditions:
  • Working Hours & Days: 10:00 AM to 5:00 PM, Fridays & Saturdays off.
  • Location: Agora Mall, New Cairo.
  • Benefits: Social & Medical Insurance, Laptop, & Mobile + SIM
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