Job Description
We support the Kingdom’s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.
The IT Manager is instrumental in maintaining,
advancing, and ensuring compliance of the organization's IT infrastructure.
This role facilitates strategic IT management, proactive system maintenance,
and robust network administration, contributing to organizational growth and
operational efficiency while adhering to industry and national standards.
Responsibilities:
- Infrastructure
and Network Management:
- Design and maintain scalable, secure
server and network infrastructures, including managing high availability of
internet connections and overseeing voice gateways, load balancers, and
FortiGate firewalls.
- Implement system upgrades, patches,
and security measures to ensure IT reliability and standards compliance (e.g.,
ISO 27001, NCA ECC)
- Compliance
and Standards Implementation:
- Lead and manage projects for the
implementation of IT standards such as ISO 27001, ISO 22301, and NCA Data
Protection and Privacy Standard, ensuring alignment with organizational goals.
- Establish and uphold security policies
within an information security management framework.
- Cloud
Integration and Management:
- Oversee the deployment and integration
of cloud solutions, particularly on Azure, ensuring compatibility with existing
infrastructure and adherence to cloud security standards.
- Security
Oversight and Data Protection:
- Manage critical security applications
like Exchange Online, Azure Active Directory, and Microsoft Defender for Office
365.
- Develop strategies for data backup and
recovery to ensure data integrity and compliance with data protection
standards.
- Supervise CCTV and access control
systems.
- System
Optimization and Support:
- Optimize network configurations for
enhanced performance and security.
- Provide advanced technical support and
troubleshooting for server-related issues to ensure optimal IT service
availability.
- Reporting
and Documentation:
- Monitor network performance and manage
documentation of IT configurations, changes, and compliance efforts
- Regularly report these metrics to
management.
- Microsoft and Zoho Management:
- Administer Microsoft 365 services
including Exchange Online, Microsoft Teams, and SharePoint Online
- Supervise Zoho One applications such
as CRM, Books, People, and Project.
- Professional Growth and Cultural
Development:
- Engage in continuous personal and
professional development.
- Promote a culture of integrity,
accountability, and collaboration across the organization.
RequirementsQualifications:
- Bachelor’s degree in Computer Science,
IT, or related field, with preference for additional certifications in security
and systems management.
- Minimum of 5 years’ experience in
system administration, with a strong focus on compliance and security in a
Microsoft environment.
- Demonstrated leadership in compliance
projects and effective collaboration with implementation teams.
Key Competencies:
- Infrastructure and network management
- Project leadership and standards
compliance
- Cloud services integration
- Security management
- Performance optimization
- Data protection
- Technical documentation
- Professional development
Performance Metrics:
- Ensure 100% compliance with IT
standards annually.
- Maintain system uptime at 99.9%.
- Achieve a 20% annual reduction in
security incidents.
- Complete standard implementation
projects on time and within budget.
Compensation:
- Offers a competitive package including
salary, performance-based incentives, and comprehensive benefits.
Professional Conduct:
- Adhere to the highest standards of
ethics and professionalism, reinforcing a culture of integrity and
responsibility within the IT department and the broader organization.
Language Proficiency:
- Fluent in both Arabic and English to
provide effective end-user support.
Job Details
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Job Location
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Cairo Egypt
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Company Industry
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Other Business Support Services
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Company Type
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Unspecified
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Employment Type
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Unspecified
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Monthly Salary Range
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Unspecified
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Number of Vacancies
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Unspecified