Join our team as a Help Desk Dynamo! If you're fluent in tech, a troubleshooter extraordinaire, and have a knack for turning 'tech-tastrophes' into success stories, we want you! Elevate your career and be the go-to problem-solver in our dynamic IT universe. Apply now and let your IT prowess shine!" Key Responsibilities:
Provide first-level technical support to end-users, addressing hardware and software issues promptly.
Troubleshoot and resolve IT-related problems, guiding users through step-by-step solutions.
Assist in the installation, configuration, and maintenance of hardware and software systems.
Participate in on-call rotation for after-hours support as needed.
Facilitate seamless onboarding experiences for new hires, ensuring timely setup of hardware, software, and access credentials.
Collaborate with HR and relevant departments to coordinate IT requirements for onboarding processes.
Efficiently handle offboarding procedures, revoking access, and securing company assets upon employee departures.
Maintain and update documentation for onboarding and offboarding procedures to ensure consistency and efficiency.
Key Requirements:
Minimum of 1-3 years of experience.
Bachelor’s degree in Information Technology.
Elevate your career by joining our company ! Send your CV now and let's craft the future of technology together
