Bayt.com
https://bayt.page.link/Lqb4pL7NgYBDWoQV9
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Other Business Support Services
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Job Description

      • Manage and administer Jira and Confluence instances, including tasks such as user management, project setup, and configuration.
      • Customize Jira workflows, screens, fields, and permission schemes to align with and support business processes.
      • Create and configure Jira dashboards, boards, and filters for better project status visibility and progress reporting.
      • Offer technical support and troubleshooting for Jira users, resolving issues and escalating them when needed.
      • Collaborate with cross-functional teams to gather requirements and implement new features and functionalities in Jira.
      • Monitor and optimize the performance and security of the Jira environment.
      • Stay informed about the latest Jira and Confluence developments and features, and provide recommendations to improve processes and enhance tools.
      • Create and maintain documentation related to Jira administration and user guides.
      • Provide Jira users with training and support on best practices and usage guidelines.
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