Job Description
Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionMain Purpose of RoleTo support planning and conduct management system audits in accordance with SGS procedures to enable delivery of assessment and certification services that meet customer requirements and appropriate accreditation standardsTo assist in business development as required and to provide specific technical support to expand the Company's capability to offer valued services to customersKey AccountabilitiesConduct audits (either desk-based or on client's sites) in accordance with established procedures and approved plans, maintaining a high standard of service deliveryComplete all chargeable work within the required budget and timeframe to ensure customer satisfaction and efficiency of the businessEnsure completion of all assigned work and relevant documentation and upload into the SGS system in accordance with required procedures, deadlines and standards to fulfil customer expectationsProvide accurate and timely reporting as required by line management to assist the planning and management of operationsEnsure effective follow-up and timely close-out of non-conformities in accordance with established proceduresManage personal schedule to work efficiently and to meet target changeability requirements as defined by the Operations ManagerProject-manage auditing teams, as appropriate, to maximize efficiencies, enhance client satisfaction and ensure compliance with standardsUndertake personal professional development and ensure appropriate training records and personal logs are updated and submitted to the NB to maintain relevant auditor registrations and competency codes and relevant industry knowledgeIf required, to provide technical support and staff training to all parts of the business to enhance the service capability of the businessSupport business development activities as required (including follow up and/or referral of inquiries, sales visits, assistance at events, seminars, etc) to enable on-going growth of the businessTo manage personal expenditure required to fulfil the role aligned with local SGS policies in order that customer relations and profitability of the business are not compromisedTo maintain a full knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective technical reviews.At all times adopt a safe and professional behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company's policies and proceduresEnsure full compliance with the Company's Code of Integrity and Secrecy and Non-Disclosure AgreementQualificationsIdeally able to demonstrate ability to identify and capitalize on any potential to maximize sales/revenue generated by the businessAble to motivate and lead others in a 'project team' environmentResults orientedBachelor of Engineering, preferably in Automotive, Mechanical, Mechatronics or Project Management Engineering. Certifications in IATF & ISO 9001.Has +4 years full time appropriate practical experience (including two (2) years dedicated to Quality Assurance and/or Quality Management activities in an automotive manufacturing organization (experience in industries with similar scopes of applicability is acceptable)Has knowledge of automotive core tools (SPC, MSA, Control plan and FMEA)Effective interpersonal skills; able to develop good working relationships with people at all levelsMust be IT literate i.e., competent in the use of MS Office applications and preferable experience of using large and complex databasesWillingness to learn and adapt to change - committed to continuous personal and professional developmentHas working knowledge of English language and Language required for Local clientsAdditional informationApproved IATF 16949 auditor or lead auditor with another CBSuccessfully pass Training Courses in relevant specialty standard (IATF 16949:2016)Successfully pass ISO 9001 Lead Auditor CourseSpecific Courses in Quality/six sigma will be as assetAdditional Information
