• Works to bridge the gap between development and operations teams to deliver services faster with high reliability.
• Use software as a tool to manage systems, solve problems, and automate operations tasks to achieve zero touch operations.
• Helps teams find a balance between releasing new features and making sure that they are reliable for users. (Balance feature development speed and reliability with well-defined service level objectives)
• Partner with development teams to improve services through clear testing and release procedures.
• Find the gaps in the process and tools to achieve the Ops By Design concept and ensure applying the standardization of the processes, tools and automation of manual work.
• Responsible for how code is deployed, configured, and monitored, as well as the availability, latency, change management, emergency response, and capacity management of services in production.
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Participate in system design consulting, platform management, and capacity planning.
• Decides the priority with the agile team based on the system reliability.
• In-depth knowledge of version control (Git, GitLab, etc)
• +5 Years experience in operations and application support.
• Good knowledge of Linux OS capabilities
• Good understanding of DevOps concepts and best practices
• CI/CD implementation expertise
• Experience in monitoring and logging tools (Ex, DataDog, Grafana, Splunk, Kibana,. Etc).
• Familiar with the Atlassian tool (i.e. Jira, confluence) or similar.
• Ability to automate with one or more high level languages, such as Python, Ruby, bash scripting ..etc
• Familiar in SCRUM Agile Development methodology
• Solid knowledge of container technologies such as docker and orchestrators like Kubernetes.
• Very Good Knowledge of infrastructure as a code Terraform and configuration management tools like Ansible.
• Excellent troubleshooting skills.
• Great communication skills, both written and verbal.