Inside Sales Representative - Services

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary

The Inside Sales Account Manager in Professional Services (PS) is responsible for working a sales territory alongside a designated PS Sales Representative.   This includes sales to new or existing F5 product customers and building positive relationships with F5 Channel and Distribution partners. This role typically requires 2+ years of previous relevant account management experience and familiarity with the Channel model.  

Primary Responsibilities:

• Use product knowledge, build client relationships, and find new ways to retain customers
• Be detail-oriented when it comes to sales of products and services
• Upsell and spontaneously offer additional products and services
• Research accounts, identify key personnel and generate interest
• Maintain and expand your database of prospects within the assigned territory
• Close Sales while meeting/exceeding sales goals.
• Coordinate with PS Sales Representativeto identify and manage lead/opportunity through sales process to closure.  This may also involve working with F5 Distributors and Partners, End Users and the product Outside/Inside sales teams
• Administrative duties include but are not limited to: scope call preparation, quoting services opportunity in Salesforce, managing assigned opportunity through sales process, receiving and verifying purchase orders, running reports, and additional account maintenance as required.
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job.  However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Knowledge, Skills and Abilities

• Familiarity with high volume of transactions
• Previous experience in quota-bearing sales role
• Self-motivated, detail oriented, and able to organize time effectively 
• Strong written and verbal communication skills.
• Advanced knowledge of Microsoft Office Suite (Outlook, Excel).
• Additional systems experience a plus: SalesForce

Qualifications

• 2 + years selling services/interfacing with large enterprise account customers and Channel Partners.

Physical Demands and Work Environment

• Duties are performed in a normal office environment while sitting at a desk or computer table.
• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
• Duties may require working outside normal working hours (evenings) and less than 5% travel for job related events.

F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.