Innovation Hub I Senior Business Analyst, Cairo, Egypt

Position Summary
Location

Cairo, Egypt Delivery Center
Senior Business Analyst (Onboarding, Payments, and Cards), Cairo, Egypt
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Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology, and corporate finance, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
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We are looking for a Business Analyst with 3 or 4 years experience in small to large business transformation, firm knowledge of programming methodologies and basic architectural principles, you'll be an integral part in the technical design of new software and processes. You should be able to take requirements from a range of client stakeholders and evaluate the technical feasibility, complexity, and impact of the solutions you produce.
• Take the lead on running workshops to gather requirements to help solve some of the most exciting problems from our clients.
• Translate business requirements into Customer journeys, user stories and acceptance criteria.
• Support business and technology assessments
• Work with developers and testers to clarify requirements and support delivery activity.
• Support user acceptance testing (UAT) efforts, including test case development, test execution, and issue resolution.
• Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution.
• Responsible for gathering, designing, and documenting functional & non-functional requirements.
• Conduct gap analysis on processes, identify and assess areas of improvement and document.
• Coordinate meetings, workshops, drive decisions and obtain sign off from key stakeholders. Streamline processes and key decision to stakeholder.
• Support the value stream leads with defining scope and evaluate business, systems and operational needs to achieve overall business strategies. Support the BDA governance and design decisions.
• Collaborate with the engineers and input towards the solution architectural design.
• Produce key deliverables such as Business requirement document and design, Process Modelling Documentation (e.g., Blueprint, End to end process map) and BDA Presentation slides (subject to value stream demand)
• Good understanding of payments, debit & credit cards and onboarding infrastructure and capabilities. E.g., payment schemes, current accounts, savings etc.
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What you must have:
• 3 or 4 years' experience as a Business Analyst or Analyst Manager either at a consultancy or working within industry.
• Experience of working in Financial Services or with Financial Services clients
• Great at delving into the details, as well as being able to think about the bigger picture and confidently discuss creative ideas, tech and user experience, as conversion rates
• Understanding of digital transformation and are capable of conveying key concepts and principles to your team and clients at multiple levels of seniority.
• Ability to lead as you will be responsible for facilitating workshops and eliciting business requirements to help solve our clients' problems.
• Organized and passionate about building and delivering customer-centric propositions.
• Knowledge of the Agile delivery methodologies such as scrum and Kanban
• Experience working in software delivery program within a multi-skilled team.
• Experience with monolithic, layered and microservice architectures.
• Experience of design and implementation of market-leading solutions and packages in: Web (online banking and public websites); Mobile banking, both native (iOS and Android) and hybrid; Vendor digital experience platforms
• Experience with process mapping and managing stakeholder's expectations.
• Proficient understanding of testing methodologies and techniques, with the capability to lead User Acceptance Test (UAT) sessions and gather client feedback
• Strong knowledge of Payments, Debit & Credit cards & Onboarding including login and mobile settings
• Requirements gathering & analysis.
• Problem solving & critical thinking.
Desirable:
• Retail banking experience
• Certified in Business Analyst qualification or Agile course.
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Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters.
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Location: Cairo, Egypt
Hybrid working model (2-3 days from office). We trust you to make the right choices around where, when, and how you work. You'll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.
Our commitment to you
Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.
Connect to your next step.
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.