Inhouse reservation agents - InHouse World - Q424
Cairo, Egypt Inhouse reservation agents - InHouse World - Q424
About the job Inhouse reservation agents - InHouse World - Q424
InHouse World
Customer Service and Reservation Agent
Requirements:
- Fluent English speakers.
- Grads, Dropouts and Gap year students without any commitments.
- Start Date: Immediately.
- Years of Experience: 1 year.
- Males and Females.
- Egyptians only.
Job Details and Conditions:
- Work from home.
- 2 days off. Required to work every other weekend
- Working Hours: Two fixed shifts Morning Shift: 9am to 6pm - After Shift: 12:30pm to 9:30pm.
Package & Benefits:
- Net salary: 14k + 30% Kpis bonus (Commitment and attendance)
Responsibilities and Duties:
- Manage inbound enquiries via multiple channels and respond appropriately following company guidelines.
- Prepare quotations and make reservations for our members.
- Research and provide recommendations for travel, accommodation and activities.
- Propose alternative solutions if the members desired product or service is not available.
- Upsell additional products and services.
- Market our offers and promotions to members.
- Update the company website with the latest information, products and offers from our suppliers.
- Undertake price comparisons to check the performance of our website versus other booking websites.
- General office administration.
