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Job Description

JOB PURPOSE

To deliver a full range of HR support services to ensure accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services. 

KEY ACCOUNTABILITIES (not all-inclusive)

  1. Assist with a wide range of complex HR queries from the region and follow-up actions, to ensure consistent and high-quality HR services are delivered to country offices. 
  2. Acting as a main focal point for the RBC HR Helpdesk, daily check on the received queries from the region. Analyze and respond to various internal and external queries, to ensure that clients are well-informed and escalate complex issues to the HR Officer/ supervisor.
  3. Maintaining and timely updating the Regional HR tracker and projects such as (Helpdesk received queries/ responses, regional activities, consultants’ recruitment tracker, regional initiatives, etc).
  4. Allocate responsibilities and support on-the-job learning and onboarding of junior support staff, to ensure they have adequate knowledge of HR systems and procedures required to perform their duties and subsequently can contribute to the provision of effective HR services. 
  5. Identify evolving needs of the organization and recommend changes in HR templates, processes, and procedures, in coordination with the HR Officer to support improvements in provided regional support. 
  6. Maintain and keep a well-organized knowledge management database, recording guidance provided to queries received from the region. Suggest responses to similar issues based on the information maintained in the knowledge management database. 
  7. Provide support and contribute to the compliance/oversight exercises to be held for the COs in the region.
  8. Prepare a range of complex HR documentation required for the specific area of work (e.g. employment contracts, employment letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.
  9. Coordinate with RBC LAPC to review regional appointment requests and conduct an initial review of the submitted documents.
  10. Support in the regional consultancy management; receiving and recording the requests, reviewing the documents to ensure everything is completed, drafting TOEs, sending offers as well as following up with potential consultants.
  11. Support in the capacity building for Country Offices; organizing regional calls on recent policy changes, and new guidelines, managing HR Newsletter, and producing Important-To-Know issues on related HR policies or specific issues.
  12. Support in the Reassignment exercises, and generate related reports, sheets, analytics, and presentations as required.
  13. Collect and compile data from the region on different HR projects and activities, produce and/or contribute to reports and presentations, carry out the needed analytics and generate dashboards as required.
  14. Support in different HR activities, projects, or any other tasks related to the job as required.

Skills

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education, preferably supplemented by a university degree in HR, Business, Management, or another related field.

Experience: A minimum of 6 years of related professional experience in the field of operational HR, HR administrative support and/or HR Analytics.

Knowledge & Skills:   

1. Has conducted specific HR services activities such as contracts, payroll administration and timekeeping. 

2. Has provided a briefing to new recruits as part of the onboarding process.

3. Strong analytical and presentation skills

3. Solid knowledge and expertise in Microsoft Office (PowerPoint, Excel, etc). 

4. Knowledge of standardized business support work routines and methods.

5. Ability to work to deadlines and follow clear instructions.

6. Uses tact and courtesy to give and receive information from a variety of individuals.

  • Languages: Fluency in spoken and written English and Arabic.

Job Details

Job Location
Cairo Egypt
Company Industry
Non-profit Organization
Company Type
Non-Profit Organization
Job Role
Human Resources and Recruitment
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
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World Food Program - Other locations
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The UNITED NATIONS WORLD FOOD PROGRAMME (WFP) is the world’s largest humanitarian organization working towards zero hunger by 2030, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change. Powered by the passion, dedication and professionalism of our 20,000 staff worldwide, the United Nations World Food Programme (WFP) works in over 80 countries to bring life-saving food to people displaced by conflict and made destitute by disasters, and help individuals and communities find life-changing solutions to the multiple challenges they face in building better futures. In 2020, WFP assisted 115.5 million people – the largest number since 2012. On any given day, WFP has 5,600 trucks, 30 ships and nearly 100 planes on the move, delivering food and other assistance to those in most need. Every year, we distribute more than 15 billion rations at an estimated average cost per ration of US$ 0.61. We work to enhance nutrition in women and children, support smallholder farmers in improving productivity and reducing losses, help countries and communities prepare for and cope with climate-related shocks, and boost human capital through school feeding programmes. In conflict situations, we bring relief to exhausted populations and use food assistance to build pathways to peace and stability. For its efforts to combat hunger, for its contribution to bettering conditions for peace in conflict-affected areas and for acting as a driving force in efforts to prevent the use of hunger as a weapon of war and conflict, WFP was awarded the Nobel Peace Prize in 2020.

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