Serve as a point of contact for employee inquiries and concerns
Assist the Recruitment Team in screening candidates over the phone
Answer all candidates' inquiries regarding the company and the recruiting process through phone calls and emails and in person
Support all personnel and payroll activities and deal with government authorities, such as the Labor Office and the Social Insurance Authorities, and build a strong relationship with them to facilitate work processes
Issue any necessary documents and reports required from official authorities (Labor and Social Insurance Offices) to ensure company compliance with labor and social insurance laws related to all personnel matters
Keep records of working time and attendance, track employees’ absences, and send legal warnings accordingly, to ensure compliance with labor laws and company policies
Create and maintain personnel records for each employee to keep the employee database system constantly updated
Follow up with employees' contracts, renewals, resignations, and hiring documents to ensure that employees’ files are complete and accurate
Collect all the data needed for monthly payroll, including overtime, absence, leaves management, and loans, if any, to support payroll preparations
Develop and evaluate annual performance evaluations, performance improvement plans, and probationary performance evaluations, reports, and feedback, while ensuring that employees work effectively to meet and exceed the business expectations
Develop and update job descriptions, through job analysis, to articulate the most important job duties needed
Deliver effective induction programs to familiarize employees with the company’s culture, benefits, and policies
Develop HR documents, including evaluation forms and experience letters
Qualifications and Work Experience
Bachelor’s degree in human resources or a related field
2+ years of relevant experience
Proficiency in Microsoft Word, Excel, and PowerPoint
