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Job Description

ResponsibilitiesServe as a point of contact for employee inquiries and concernsAssist the Recruitment Team in screening candidates over the phoneAnswer all candidates' inquiries regarding the company and the recruiting process through phone calls and emails and in personSupport all personnel and payroll activities and deal with government authorities, such as the Labor Office and the Social Insurance Authorities, and build a strong relationship with them to facilitate work processesIssue any necessary documents and reports required from official authorities (Labor and Social Insurance Offices) to ensure company compliance with labor and social insurance laws related to all personnel mattersKeep records of working time and attendance, track employees’ absences, and send legal warnings accordingly, to ensure compliance with labor laws and company policiesCreate and maintain personnel records for each employee to keep the employee database system constantly updatedFollow up with employees' contracts, renewals, resignations, and hiring documents to ensure that employees’ files are complete and accurate Collect all the data needed for monthly payroll, including overtime, absence, leaves management, and loans, if any, to support payroll preparationsDevelop and evaluate annual performance evaluations, performance improvement plans, and probationary performance evaluations, reports, and feedback, while ensuring that employees work effectively to meet and exceed the business expectationsDevelop and update job descriptions, through job analysis, to articulate the most important job duties neededDeliver effective induction programs to familiarize employees with the company’s culture, benefits, and policiesDevelop HR documents, including evaluation forms and experience lettersQualifications and Work ExperienceBachelor’s degree in human resources or a related field2+ years of relevant experienceProficiency in Microsoft Word, Excel, and PowerPointExcellent command of EnglishBehavioral CompetenciesHigh level of professionalismAdaptabilityEagerness to learnResult orientatedSense of initiative and ownershipProblem-solving and decision-making skills
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