DESCRIPTION
The core part of The HR Assistant responsibilities will be taking care and addressing associate queries, placing engagement with associates as your primary focus within our location Delivery stations. As an integral part of the HR team, you will deliver the highest quality of service to our internal and external customers; ensuring associates are supported through effective query handling and problem solving, followed closely by a high level of process understanding and administrative support.
Key job responsibilities
Responsibilities include but are not limited to:
- Split time between the HR Hub onsite in the station, and walking the floor to engage with associates.
- Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment by staying close to the associates and facilitating engagement activities
- Time and Attendance: Partner with site teams to ensure employees are on the correct schedule and shift patterns. Compile reports to support sites in identifying time and attendance irregularities, and point out when something doesn’t look right – ensuring our associates are paid correctly and on time. .
- Partners with payroll teams to ensure accurate and timely payroll inputs.
- Roster Management: Partner with site teams to ensure roster accuracy through audits, reporting, and modifications.
- Assisting ops Team with Peak related activities and engagements.
- Leads process improvement initiatives. Develops suggestions for improvements to maximize value of resources.
- Ability to learn and navigate internal Amazon systems as resources to execute overall job duties.
BASIC QUALIFICATIONS
- 6+ months of Microsoft Office products and applications experience
- 1+ years of human resources experience
- Experience in confidential environments
- B2 ability in written and verbal English
PREFERRED QUALIFICATIONS
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience
- Previous experience in Logistics, Operations & Warehouses
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.