Housekeeping Floor Supervisor - Luxor page is loaded
Housekeeping Floor Supervisor - Luxor
Housekeeping Floor Supervisor - Luxor
locationsProperty - Luxor time typeFull time posted onPosted Yesterday job requisition id257233
The SHOW comes alive at MGM Resorts International
THE JOB:
As a Housekeeping Supervisor, you are an essential part of guest experience. Your dedication to providing top-notch experiences for guests will set the stage for the memories that guests can carry with them well past their stay with us. By ensuring efficient daily operations, and fostering a collaborative and efficient work environment, you play a crucial role in elevating the overall guest experience.
THE DAY-TO-DAY:
Provide direction and support to GRA’s, and Housepersons, achieving the highest cleanliness standards of rooms, and hallways in alignment of company standard
Foster a collaborative team environment, ensuring superior guest experience
Facilitate meetings with team members to provide personalized performance feedback, recognize professional achievements, and address concerns
Assist in leading the implementation of policies, operating procedures, training, and adherence to legal requirements, and collective bargaining agreements
Inspects the required number of guest rooms on a daily basis to ensure Guest Room Attendants (GRA’s) are conforming to the sanitation requirements of health laws and standards set by the Company
Maintains records including repairs needed, lost and found items, and quality of work completed by employees
Instructs employees on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards
Submits required number of hallway evaluations to the Assistant Housekeeping Manager
Reports all work orders to status and any follow required
Respond to guest complaints in a professional and timely manner, achieving positive resolutions
Completes daily worksheets, reports accurately and in a timely manner
Issues and retrieves all master keys, cellphones, and two-way radios at the beginning and end of each shift
Assist in projects assigned by the Asst Housekeeping Manager
Meet productivity standards for your position ensuring each GRA completes the number of credits required
Perform other job-related duties as requested
THE IDEAL CANDIDATE:
Must be a minimum of 21 years of age
Has a High School Diploma, GED or equivalent educational experience
Has prior experience in a leadership role overseeing general cleanliness
Has the ability to multi-task and work well in a fast paced, team-oriented environment
Has prior working experience with Microsoft Office, Rex, Amadeus, and Opera
Professional appearance and demeanor
Has a flexible schedule
Bilingual
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off-shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
THE FULL JOB DESCRIPTION:
Are you ready to
JOIN THE SHOW
At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.
Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com
We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
