Help Desk

Location: Cairo, EG

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
Custom Field 1: 6693

Help Desk

Purpose of the Job

Job Description

Job Description:
Review and check clearance documents Follow with customs broker and approval provider started from issue the customs certificate till finalizes the shipment from customs within SLA Issue customs invoices Handling E-mail request Cooperate with customer services and commercial teams for all customs inquires Provide weekly reports by number of shipments with SLA

Job Responsibilities - Experience and Education

Job requirements:
Bachelor’s degree Good English Language MS office, Applications (Word, Excel, Power Point & Outlook) 3-4 years of experience in customs (brokerage ) handling Good communication and proactive to get the job done timely and accurately. Team player and able to manage priority under stress and deadline Ability to work independently with minimum supervision Work Location: Cairo Airport

Leadership Behaviors

Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills