Healthcare Coordinator

ROLE PROFILE

Healthcare Coordinator - Egypt Country Office
TEAM/ PROGRAM: Operations Team LOCATION: Greater Cairo
GRADE: 5 (Competitive Package)

POST TYPE: National

Contract type: Fixed term

Contracting Length: End of December 2024

Child Safeguarding:

Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people.

ROLE PURPOSE: This position is to assure efficient provision of medical services with required quality in compliance with UNHCR guidelines for referral of cases, close monitoring of both health status progress for admitted cases, and financial cost of service provided. Under the direct supervision of Senior Health Officer. Health care coordinator cases will be responsible for close following up of the admission, service provision, case progress, and discharge processes, and providing the field reports.

SCOPE OF ROLE:

Reports to: Senior Health Officer

Dimensions: Save the Children International works in 13 regions in Egypt with a current staff complement of approximately 250+ staff and current expenditure of approximately US $8 million each year.

KEY AREAS OF ACCOUNTABILITY:

Project Implementation

•        Responsible for SHC case management from admission to discharge

•        Conduct field visits for healthcare facilities as scheduled, to follow up the patient health status progress, and financial cost of the service provided.

•        Conduct regular meetings with providers’ focal points.

•        Provide field support to emergency team in managing special cases such as SGBV, UAM and facilitating admissions in public hospitals.

•        Referring cases as needed to elective/ emergency team to ensure comprehensive medical services.

•        Coordinating with all teams during managing cases mutually managed by both teams.

•        Responding to all calls received on the emergency line.

•        Collect specific information from the caller, enter all provided data into emergency database and based on analysis refer patient to appropriate provider based on SOPs. •

Use logic and reasoning to reach conclusions and approach to problems

•        Actively listen and communicate effectively with callers.

•        Refer cases to Healthcare Coordinators to follow up with cases

ROLE PROFILE

ROLE PROFILE

QUALIFICATIONS AND EXPERIENCE

•          Bachelor degree of Medicine, with minimum experience 1-3 years.

•          Strong government relations and networking skills is preferred.

•          Previous work with refugees’/asylum seekers is a plus.

•          Highly developed interpersonal and communication skills.

•          Report writing skills in English required. Good knowledge of Child Safeguarding will be an added advantage.

•          Commitment to Save the Children International values

Date of issue: Jan 2024                                 Author: SCI

The Organization
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:
· No child dies from preventable causes before their 5th birthday
· All children learn from a quality basic education and that,
· Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.
Application Information:
Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.