Health Services Coordinator

TITLE: SDC Health Services Coordinator. Aswan Field office (the position is pending donor approval).
TEAM/PROGRAMME: Operation Program LOCATION: Aswan
GRADE: 5 CONTRACT LENGTH: 12 months

CHILD SAFEGUARDING:

Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting the country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE: The Health Services Coordinator will lead the provision of mobile clinics to underserved areas, ensuring access to primary health care services for refugees, unregistered, and vulnerable migrant communities. This role involves coordinating with various health authorities and stakeholders to advocate for and implement health services, assess needs, and support infrastructure and capacity building in Aswan governorate.

SCOPE OF ROLE:

Reportsto: Health Officer

The team directlyreportingtothispost: NA

Budget responsibility:

Field travel: Based in Aswan, might require travel to Cairo

KEY AREAS OF ACCOUNTABILITY:

Project Implementation

• Organize and manage mobile clinics in targeted areas, ensuring high quality, timely access to healthcare services.
• Collaborate with the Ministry of Health (MoH), Egyptian Health Authority (EHA), and NGOs to support primary care services operations.
• Coaching, mentoring and managing transition of clinics to selected local partners.
• Support local partners in establishing and maintaining primary healthcare services provision.
• Assess infrastructure, supplies, and capacity building needs of PHCs and hospitals in Aswan.
• Support the development of SOPs for cash for health interventions, determining eligibility, support amounts, and duration.
• Support the creation of internal SOPs for managing medical cases and referrals between projects in Aswan and Cairo.
• Assess cases referred from the community to mobile clinics, secondary healthcare services focusing on those unable to access public services.
• Plan and implement cash for medical cases and health services reimbursement program and follow up to ensure service quality and risk mitigation.

Reporting and documentation

• Maintain accurate and up-to-date records of all mobile clinics, public facilities needs assessments, and capacity building interventions.
• Prepare regular reports on project progress, challenges, and outcomes for internal and external stakeholders.

· Regular reporting to the Health Officer.

· Enter monthly data for service utilization in the project database.

· Record mobile clinics data and update the database. 

· Draft concise, useful, analytical reports, case studies, and other documents as needed.

· Participate in planning and developing future programming initiatives.

· Ensure that partner NGO is implementing the activities as planned promptly with high quality.

BEHAVIOURS (Values in Practice)

Accountability:

· holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.

· holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

· sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.

· widely shares their personal vision for Save the Children, engages and motivates others.

· future orientated, thinks strategically and on a global scale.

Collaboration:

· builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.

· values diversity, sees it as a source of competitive strength.

· approachable, good listener, easy to talk to.

Creativity:

· develops and encourages new and innovative solutions.

· willing to take disciplined risks.

Integrity:

· honest, encourages openness and transparency; demonstrates the highest levels of integrity.

QUALIFICATIONS

• Bachelor's degree in medicine

EXPERIENCE AND SKILLS

Essential

• Minimum of 2-3 years’ experience in implementing and supervising health services to vulnerable populations especially mobile clinics.
• Experience with refugee/marginalized communities.
• Previous experience in health system strengthening with similar projects and initiatives.
• Highly developed interpersonal and communication skills.
• Fluency in Arabic (spoken and written) and good knowledge of English.
• Good report writing skills.
• Commitment to Save the Children’s values and Child Safeguarding.
• Ability to work effectively with diverse teams.
• Excellent interpersonal skills and work ethic.

Desirable

• Master’s degree in public health, health services management, or family medicine

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.