Head of Colleague and Collaboration Egypt

Role Purpose

The Egypt Head of CTO Colleague & Collaboration is accountable to the country CIO and Regional Head of C&C for ensuring effective delivery of CTO Colleague & Collaboration in the country. He / She will carry out the following activities:

• Lead the Colleague & Collaboration IT teams to meet functional goals in the country
• Collaborate with the country heads of CTO functions, and other peer managers to implement function goals within entity policy, expense and regulatory constraints
• Support peers in the Egypt CTO function to deliver functional goals in line with CTO strategy, priorities and budgets
• Responsible for providing support to country CIO / Technology heads when necessary on matters relating to relevant Colleague & Collaboration activities at the country level
• Accountable for regional and global Colleague & Collaboration programs being delivered into Egypt
• Accountable to country CIO and Regional head of the function to ensure resilient, high quality services are being delivered within the region
• Responsible for service performance of end-to-end services delivered within the region (e.g. service SLA, MTTR, etc.)
• Responsible for driving implementation, governing risk responsibly, promoting ethical management of risks, communicating changes in policy and governance effectively, and ensuring in country regulatory processes and procedures are adhered to
• Accountable for Budget management including direct cost and headcount management
• Responsible to ensure the Healthy Human system is widely understood and lived by people within the team
• Responsible to ensure that members of the Technology Coalition can operate in a supportive environment
• Responsible for Business relationships to ensure successful technology solutions can be deployed and implemented