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Job Description

Job Purpose:
To provide a full co-ordinating, administrative and communications support to the Group 
Head/Department Head while maintaining high level of integrity and confidentiality
Job Description: 
Planning and Organizing 
1. Plan and prioritise work in the office independently, ensuring day to day properties area managed efficiently and 
establish and maintain workflows to deal with regular office duties smoothly for efficient planning and office 
management. 
2. Communicate manager instructions or desires to relevant individuals and/or departments to ensure smooth 
coordination 
3. Maintain confidential records and proper electronic and paper filing system to ensure proper office administration 
and record keeping
4. Maintain an appointment calendar, internal and external mails and correspondence for the head to support 
optimum utilisation of time and attention to priority 
5. Organize and arrange meeting called by the group head/department head to ensure attendance and smooth 
conduct of meetings
6. Continue develop own professional skills and capabilities, to become an increasingly valuable member of the team
Policies, Processes and Procedures
7. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is 
carried out in a controlled and consistent manner 
Day-to-day management
8. Follow the day to day operations related to own jobs in the department to ensure continuity of work
Compliance
9. Comply with all relevant CBE regulations, banking laws, AML, regulations and internal CIB polices and code of 
conduct in order to maintain CIB’s sound legal position and mitigate any potential risks
Qualifications & Experience:
 Bachelor degree in Arts, Alsson or its equivalent 
 5 + years of secretarial experience
 Secretarial Background 
Skills:
 Excellent Command of English and Arabic Languages 
 Computer skills
 Resourceful 
 Excellent secretarial skills 
 Communication Skills 
 Flexible and tolerant 
 Administrative office management skills 
 Presentable 
 Must maintain highest level of confidentiality 
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