Job Description
The Front Desk position is the first point of contact for our guests and plays a critical role in providing exceptional customer service and ensuring a smooth operation.
Your responsibilities will include greeting and assisting visitors, managing phone calls and emails, and coordinating with other departments to ensure guests' needs are met promptly.
Additionally, you will be responsible for administrative tasks such as maintaining records, scheduling appointments, and overseeing daily office operations.
Key Responsibilities:
- Greet and welcome guests as soon as they arrive at the office.
- Manage phone calls and emails, responding to inquiries efficiently.
- Schedule appointments and maintain an organized calendar.
- Provide information regarding services and assist with queries as needed.
- Coordinate with various departments to ensure smooth daily operations.
- Maintain an organized reception area and handle administrative tasks.
- Ensure compliance with all office policies and safety regulations.
- Assist with basic bookkeeping and record keeping as necessary.
