French Medical Callcenter Agent

Join our team at NAOS Solution as a French Medical Call Center Agent. In this role, you will be responsible for providing exceptional customer service to patients and healthcare providers in both French and English languages:

• Handle incoming calls from patients regarding medical inquiries
• Provide accurate and timely information to patients regarding medical services
• Ensure patient confidentiality and data security at all times
• Collaborate with healthcare professionals to ensure seamless patient care

• Fluency in both French and English languages
• Medical Background
• Experience in a medical call center or healthcare setting
• Strong communication skills and ability to empathize with patients
• Excellent problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and handle high call volumes
• Proficiency in using call center software and medical terminology
• Flexibility to work in shifts, including weekends and holidays
• Strong organizational skills and ability to prioritize tasks effectively

If you are fluent in both French and English, have excellent communication skills, and a passion for helping others, we want to hear from you. Join NAOS Solutions and make a difference in the healthcare industry!