Job Description
Company Description
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
Job Description
- Create and update menus based on seasonal ingredients, trends, and customer preferences.
- Collaborate with the culinary team to develop new dishes and recipes.
- Ensure that menu pricing is competitive and profitable.
- Hire, train, and supervise all food and beverage staff, including chefs, cooks, servers, and bartenders.
- Develop and implement staff training programs to enhance their skills and knowledge.
- Evaluate staff performance and provide feedback and coaching.
- Monitor food and beverage inventory levels and ensure that supplies are always available.
- Implement systems for ordering, receiving, and storing inventory.
- Track food costs and implement strategies to minimize waste.
- Ensure that customers have a positive dining experience by providing exceptional service.
- Handle customer complaints and resolve issues promptly and professionally.
- Monitor customer feedback and make necessary adjustments to improve service.
- Develop and manage the food and beverage budget.
- Monitor sales and costs to ensure profitability.
- Prepare financial reports and analyze performance.
- Ensure that all food and beverage operations comply with health and safety regulations.
- Implement safety procedures and conduct regular inspections.
- Maintain a clean and sanitary work environment.
Qualifications
- Bachelor's degree in hospitality management or a related field.
- Minimum of 5 years of experience in food and beverage management.
- Strong leadership and interpersonal skills.
- Excellent organizational and time management skills.
- Knowledge of food and beverage industry trends and best practices.
- Proficiency in Microsoft Office Suite.
- Ability to identify and resolve issues effectively.
- Excellent verbal and written communication skills.
- Ability to provide exceptional customer service.
- Understanding of financial concepts and budgeting.
- Ability to motivate and inspire a team.