Job Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.Job Purpose:As a Nielsen Field Membership Representative, you'll be the face of our company, recruiting households to participate in Nielsen ratings. This role requires travel up to 50% of the time. You'll use your unique combination of skills, knowledge, and style to consistently achieve in-person recruitment, resolution, and installation targets across various locations.
Key Responsibilities
- Drive to selected homes using a company-provided vehicle, with frequent travel (up to 50%)
- Conduct in-person interviews and recruit statistically selected households
- Collect and enter household demographics and technical data
- Collaborate with various departments to ensure compliance with procedures
- Meet performance goals, quality standards, and customer satisfaction targets
- Be prepared for overnight stays up to half of your working time
What are the qualifications?
- High School Diploma/GED OR 2+ years equivalent work experience
- Valid driver's license and satisfactory driving record
- Strong computer skills (iOS, MS Windows, Google applications)
- Excellent communication and persuasion skills
- Ability to read and write English
- Ability to work non-traditional hours, including evenings and weekends
- Willingness and ability to travel overnight up to 50% of the time
- Adaptability and openness to diverse environments:
- Due to the nature of randomly selected panel homes, you must be willing and able to interact with diverse people, neighborhoods, and conditions of homes for several hours at a time.
- Be prepared to encounter varying situations, which may include a variety of pets, as well as different levels of cleanliness or disarray that meet Nielsen's health and safety standards.
- Comfort with working in various home environments while maintaining professionalism
- Strong interpersonal skills to navigate diverse social situations effectively
Physical Requirements
- Must be willing and able (with or without reasonable accommodation) to be outside, in all weather conditions recruiting preselected residential addresses.
- Be able to navigate stairs, elevators, walkways, and driveways (paved and unpaved) and a wide variety of entrances into people’s homes
- Driving for up to 8 hours a day
- Standing for up to 6 hours a day
- Kneeling for up to 2 hours a day
- Ability to walk 1/2 mile
- Ability to lift 20 lbs
