Field Maintenance Engineer

Field Maintenance Engineer

Field Maintenance Engineer

Full time Cairo, Egypt
Career Level Entry/Junior Experience Less Than 1 Year Gender FemaleMale Industry Engineering Qualifications Degree Bachelor

Job Detail

Job Description

Egybell is hiring Field Maintenance Engineer for a leading company (project base for 6 months)
#Fresh Graduates.

Job Purpose

To cover technical support Level 1 scope through interface will assign private and utility sectors customers on Egypt to train and solve all open issues, raise product & SW issues to PM & SW team and cascade feedback to customer to guarantee maximum customer satisfaction level.

Key Accountabilities

1- Act and provide required support for AMI project on O&M phase.
2- Communicate and support the utility sector customer on the assigned project to solve all technical issues faced and support to open channel with other entities.
3- Communicate and support the Private sector customers on any required troubleshooting and commissioning.
4- Perform required sites visit to provide field technical support.
5- Provide all required training to the customer.
6- Solve all technical issues on level 1 scope on time.
7- Escalating any issue related to Level 2 scope to the concerned team and refer back to the customer by solution.
8- Guarantee best customer satisfaction level.
9- Hold a regular field visits to customer’s location to discuss and solve any in progress issues.
10- Responsible about day-to-day update and reporting to O&M Section Head.

HSE Responsibilities

Electric requires the active commitment to, and accountability for, QHSE from all employees and contractors. Line management has a leadership role in the communication and implementation of, and ensuring compliance with, QHSE policies and standards. We are committed to: Protect, and strive for improvement of, the health, safety and security of our people always. Eliminate Quality non-conformances and HSE accidents. Ensure consistent and continuous compliance by all employees and vendors with safety and regulatory requirements, standards and protocols. Responsible for creating a safe work environment, managing risks and reducing exposure to liability. Support line Management in managing HSE Incidents, corrective/preventive actions.

Qualification & Education:

Education: Bachelor’s degree in electrical engineering. Years of Experience: Fresh Graduates. Language: Arabic – English. Computer skills: Excellent.
Technical competencies:
Excellent knowledge on Electrical Basics, AMI Fundamentals, Low & Medium Voltage Connection, CT/VT, 3PH Sequence.
Required skills