Field Coordinator

SOKNA is now looking for a Field Coordinator with the following responsibilities & requirements.
Job Responsibilities:

• Be our frontline representative, based in one of our partner hospitals to directly interface with families facing loss in a timely manner
• Plan, lead and execute funeral services on the ground on a daily basis with the support of a small team
• Communicate with the Account Executive to receive new service requests, collect instructions and report timely updates at various steps of the funeral
• Address customer needs with great attention to details and laser-focus on quality
• Build relationships with the staff at the hospital among other parties and eloquently communicate our company’s mission and core values
• Prepare all the tools and documents needed to meet the service requirements
• Fill forms, complete paperwork and write concise notes
• Handle payments and service accounting with relevant stakeholders

Job Requirements:

• Fresh Graduates are required.
• Good - Very Good in English.
• Leadership Skills
• Communication Skills
• Decision Making / Problem Solving

Company Industry: Egypt's first end-to-end funeral service & cemetery
Company Website: https://sokna.com/
Facebook Page: https://www.facebook.com/soknagroup/
Work Location: Hospital Based (Rotational)
Working Hours: 9 AM: 5 PM, Two days off (Rotational)
Perks at SOKNA:

• Full medical/dental/vision coverage
• Team-oriented and supportive work environment
• Opportunities for growth and professional development
• Quarterly team-building events and outings