Job Description
SOKNA is now seeking a
Field Coordinator with the following responsibilities & requirements.
-Job Responsibilities:
- Be our frontline representative, based in one of our partner hospitals to interface with families facing loss in a timely manner directly
- Plan, led, and executed funeral services on the ground daily with the support of a small team
- Communicate with the Account Executive to receive new service requests, collect instructions, and report timely updates at various steps of the funeral
- Address customer needs with great attention to detail and laser focus on quality
- Build relationships with the staff at the hospital among other parties and eloquently communicate our company’s mission and core values
- Prepare all the tools and documents needed to meet the service requirements
- Fill forms, complete paperwork, and write concise notes
- Handle payments and service accounting with relevant stakeholders
-Job Requirements:- Fresh Graduates are required.
- Good - Very Good in English.
- Leadership Skills
- Communication Skills
- Decision Making / Problem Solving
-Company Industry: Egypt's first end-to-end funeral service & cemetery
-Company Website: https://sokna.com/
-Facebook Page: https://www.facebook.com/soknagroup/
-Working Conditions:- Work Location: Hospital Based (Rotational)
- Working Hours: 9 AM: 5 PM, Two days off (Rotational)
-Perks at SOKNA:
- Full medical/dental/vision coverage
- Team-oriented and supportive work environment
- Opportunities for growth and professional development
- Quarterly team-building events and outings
