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Job Description

The Professional Services team at Rackspace delivers a wide range of projects for both clients and business partners. The Project Coordinator role performs the administrative and operational work required to run the business and deliver to customers.  

What you’ll be doing


  • Coordinating project schedules, budget, and status reporting
  • Leading small projects from the perspective of budget monitoring and control, invoice the clients, approve timesheets, and maintain the project deliverables.
  • Provide back up support for additional operations tasks, including: Weekly and monthly reporting, Deck creation, Training content creation, Process documentation and Integration support
  • Continue formal training on Agile and traditional project management, achieving certification
  • Provide ad hoc administrative support to members of the delivery team
  • Administration of FinancialForce, including set up of new projects, creating and modifying assignments, timesheet adjustments, and running reports
  • Administration of JIRA and Confluence, such as creating new projects and spaces, handling user access requests, troubleshooting access and functionality
  • Shadow Engagement and Project Managers in preparation for a future Engagement/Project Manager Role

Qualifications & Experience


  • Bachelor’s degree in Computer Engineering/Science, or equivalent technology professional experience
  • At least 2 years of experience as a project coordinator or project assistant role
  • Having experience in software or IT industries is a must.
  • Proven budgeting experience is a must.
  • Experience in project management, from conception to delivery
  • Strong communication, presentation, excel and reporting skills
  • Detail oriented with exceptional documentation and organizational skills
  • Analytical thinker with the ability to understand business reporting
  • Able to work independently and manage and prioritize numerous incoming tasks 
  • Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
  • Having cloud background in AWS, GCP and/or Azure is a big plus
  • PMP or Prince2 is a plus

What You’ll Be Doing Next


  • This role is preparatory to becoming a full time Engagement Manager in the Professional Services practice

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