Job Description
Company Description
At Rixos, all-inclusive is synonymous with luxury. Our unique All Inclusive – All Exclusive offering combines all-inclusive advantages with exclusive privileges. Rixos offers exceptional escapes that go beyond the imagination to open a new world of horizons for our guests. Our expertise for balancing the ultra-all-inclusive concept with a vibrant, luxury ambience and family friendly adventures truly defines the Rixos experience. Rixos makes holiday dreams come true for everyone.
Job Description
- Ensuring the smooth operation and coordination of all departments
- Acting as the main point of contact for customers and staff, particularly during shifts
- Dealing with customer complaints, queries, and requests for information
- Ensuring all health and safety regulations are adhered to by all staff and visitors
- Managing cash handling and banking procedures
- Performing administrative tasks such as scheduling shifts and managing employee performance
- Training staff and monitoring their performance and progress
- Communicating effectively with staff and upper management
- Ensuring that all facilities are kept clean and well maintained
- Assisting in the development and implementation of organizational policies and procedures
Qualifications
- Proven experience as a Duty Manager or relevant role
- Strong leadership and people management skills
- Good knowledge of operations management
- Ability to handle the pressures of simultaneously coordinating a wide range of activities
- Customer-service oriented with excellent communication skills
- Knowledge of industry’s legal rules and guidelines
Additional Information
have excellent communication, negotiation, leadership, and organizational skills, as well as a creative and flexible mindset. You should be able to work under pressure, handle multiple tasks, and deal with different types of people and situations. You should also have a passion for entertainment and a good knowledge of the latest trends and technologies in the field.
Job Details
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Job Location
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Egypt
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Company Industry
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Other Business Support Services
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Company Type
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Unspecified
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Employment Type
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Unspecified
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Monthly Salary Range
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Unspecified
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Number of Vacancies
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Unspecified