Job Description:
Accountabilities :
The jobholder, a member of the Flight Hour Services (FHS) team based in Cairo, is part of the FHS Supply Chain team (SMROS).
SMROS is responsible for the operational Supply Chain management related to FHS Component contracts, the monitoring of the delivery performance, all improvement action plans, definition of fixes and the monitoring of their implementation / effectiveness.
The jobholder will act as an FHS Direct shipment officer (DSO), covering the below activities:
● Manage the shipment of the unserviceable parts directly from Airline Main
Base to relevant repair stations.
● Ensure the follow up of the aircraft configuration under FHS contract, data
integrity and subsequent alignment with Customer MIS.
● Ensure the follow-up of logistic issues until collection of the part from the
designated freight forwarder.
Main responsibilities :
Quality Assessment
- Airbus FHS spares flow segregation in the customer warehouse in close cooperation with the customer warehouse operators.
- Visual inspection of component and its packaging as per the FHS checklists.
- Validation of reason for removal, ensure presence of supporting documents (e.g.: Post Flight Report, Unserviceable tag...).
- Record digital images to eradicate potential contentious issues.
Repair Order creation and Preparation for shipment of Unserviceable Parts toward Repair Stations
- Prepare the repair order as per the information received from the customer regarding the removed components for its fleet and in line with the Airbus FHS repair management process.
- Ensure interface between customer and Airbus FHS nominated transport provider if applicable.
- Creation of the orders and all related IT transactions in FHS information system, Update of the aircraft configuration and Component history in Airbus FHS information system, and all necessary activities to execute successfully the Repair Order process.
- Update all the time stamps required in the IT system as per the Airbus process.
Projects and Operations
- Ensure daily (frequency to be confirmed) communication with Toulouse to report on backlogs and issues
- Ensure daily (frequency to be confirmed) communication to the Customer if required covering the stock level and the expected date of availability of parts when required as back-up of the FHS customer operations manager
- Support the Continuous Improvement process and be responsible for implementing PPS (Practical Problem Solving) when relevant.
- Support the implementation of process changes, new process, or, new IS tool (guide & processes updates, explanations, refresh on processes and tools...).
Major difficulties to be solved :
- Monitor and Improve a complex supply chain with different heterogeneous actors.
- Be able to interact with big number of stakeholders and manage the issues to avoid blocking the business.
- Be able to cope with the off-shore management model.
- Manage daily issues with Customer and remain Customer oriented.
SKILLS
Educational Qualifications:
Bachelor Degree of Business Administration, Logistics, Supply Chain & Engineering.
Technical knowledge:
- Between 3 to 4 years of experience in warehousing/logistics.
- Agility and ease of use of computer and software, good knowledge of MS Excel.
- Knowledge of MIS (Maintenance Information System) will be a plus.
- Knowledge in Logistic operations and Component repair.
Professional skills:
- Team spirit
- Able to adapt in a multi-cultural environment.
- Autonomy, Flexibility, Structure.
- Good presentation and communication skills to interface with the Customer and report to the FHS team.
- Able to work with multiple data and short deadlines.
- Root cause analysis, synthetic view.
- Fluent in English & Arabic
- Fast learning abilities.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Employment Type:
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Experience Level:
Job Family:
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