Digital Content Mng. Sr. Specialist

Leveraging the agile practice in Vodafone, the candidate will work closely with the Ana Vodafone App and website squads to deliver an enhanced customer experience for Vodafone users. This role requires responsibility for executing, managing, and optimizing content while ensuring technical alignment with modern development practices.

• Review and optimize existing content to enhance product & service sorting and visualization on the app/website.
• Ensure timely and frequent updates of promotions and offers.
• Manage and enhance all product details to improve customer experience by providing accurate and relevant information.
• Collaborate with development teams to ensure smooth integration of frontend/backend updates with content strategies.
• Drive the content strategy, including copy production and proofreading, while ensuring alignment with technical requirements.
• Communicate with stakeholders to manage the implementation of copies and visuals on the app/website.
• Deliver all new propositions and promotions from a content and technical alignment perspective.
• Support data analysis and KPI tracking to ensure continuous improvement

Core Competencies, Knowledge, and Experience:

• Strong attention to detail.
• Ability to multitask under pressure.
• Creativity and self-motivation.
• Independent and analytical thinker.
• Technical curiosity and the ability to adapt to new tools and technologies.
• Excellent command of English and Arabic.

Must-Have Technical/Professional Qualifications:

• A strong understanding of technology, with foundational knowledge in programming.
• Experience in frontend development (e.g., HTML, CSS, JavaScript) or backend development (e.g., PHP, Python, Node.js) is highly preferred.
• Familiarity with content management systems and digital platforms.
• Excellent communication skills to bridge the gap between technical and non-technical stakeholders.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.