Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. About the role: As a Deal Desk Analyst, you will play a key role in ensuring accurate deal validation in CRM systems, maintaining data integrity, and providing actionable reporting to support sales operations. You will focus on validating deal structures, ensuring system accuracy, and delivering insights through analytics to improve efficiency and decision-making. This role is vital for maintaining accurate systems, producing actionable insights, and ensuring smooth deal operations. We welcome candidates from all backgrounds who are passionate about driving process improvements and supporting sales success.
What you’ll do:
Validate deals in the CRM to ensure accuracy, compliance, and completeness.
Monitor and maintain data integrity across systems, identifying and resolving discrepancies.
Generate and analyze reports on deal metrics and approval workflows.
Partner with sales teams to resolve data issues and enhance deal accuracy.
Contribute to process improvement initiatives to streamline deal validation and reporting workflows.
What you’ll need to succeed:
Bachelor's degree in Business, Finance, or a related field (or equivalent work experience).
3+ years of experience in sales operations, data analysis, or CRM management.
Proficiency in CRM tools (e.g., Salesforce), reporting platforms, and Excel.
A detail-oriented approach, strong analytical skills, and a solution-focused mindset.
