DCM SharePoint Technical Lead
ref :583549 | 10 Mar 2025
apply before : 08 Jun 2025
CityStars, Cairo, Égypte - Egypt
about the role
Key accountabilities:
- Analysis new requests and requirements and provide feedback on feasibility
- Lead projects and define architecture of the new evolution and propose improvements of existing infrastructure
- Propose & create high level solution design for business team & get agreement from all stakeholders
- Setup architecture, process & design high level application solution along with development team to work.
- Setup standard guidelines & processes for development & support team to improve deliveries & quality of project.
- Responsible for setting up defect tracking system and follow resolution of defects
- Manage team activities for L2/L3 support to handle production issues for assigned applications within defined SLAs
- Work with Head of DCM, Tech Leads and vendors to setup standard guidelines, co-ordinate technical sessions
- Partner with architecture group to deliver DCM solutions and other SharePoint based design documentation
- Performing diagnostic analysis of the network and suggest improvements
- Planning and implementing Solution upgrades to achieve optimal performance
- Identifying and resolving faults/errors in the platform
- Responding to solution cyber-security threats
- Ensuring the solution platform are updated to the latest releases
- Liaising with vendors and contractors for solution products and services
- Responsible for all aspects of the application security
- Responsible for maintaining Disaster Recovery Plan
- Responsible for any technical or security related audits
- Supporting development of the DCM infrastructure team
Deliverables:
- Suggest and implement technical solutions for the requirements
- Take overall responsibility for leadership, control and decision making for ensuring that all operational activities are satisfactory performed within agreed SLA’s and in accordance with process.
- Responsible for providing RCA and diagnosis of all issues to Head of DCM and stakeholders
- Responsible for technical documentation, coding accuracy, software configuration, version control and code reviews
- Focused primarily on learning to produce quality technical specification, getting familiar with Application 's code base, and debugging code
- Setup guidelines for maintaining secure and good quality applications
- Support team is resolving critical issues, setting up correct architecture of applications.
- Prepare and update development documents
- Manage the software code using version control softwares
- Manage and take ownership of the DCM infrastructure (VMs etc.)
- Lead long term solution to provide better response time over period of time
- Follow SDLC processes using Agile methodology
- Support regression and integration testing
- Assign tasks and responsibilities to team members.
- Motivate and manage team members to ensure their productivity and collaboration.
- Work with Head of DCM/DCM Tech lead/Application managers to ensure the infrastructure is able to achieve the strategies and directions of DCMs
about you
Educational background: - B.Sc. in computer science or equivalent
- Fluent in English, French is a plus
Professional Experience:
- 10+ years in MS SharePoint solution design & maintenance
- Preferred: 2+ years as Solution Architect & in Application/People Management
Knowledge and Abilities:
- MS Platform Knowledge:
- Understanding of MS Platform as a Service
- Network Protocols:
- Awareness of protocols like HTTP/S, FTP, SMTP, TCP, LAN, WAN
- MS Solutions:
- Knowledge of SharePoint, Active Directory, SQL, SCOM, disk storage, backup & restore
- People Management:
- Experience in team onboarding, activity management, and employee engagement
- Cloud Concepts:
- Well-versed in cloud-native concepts and methodologies
- Configuration Experience:
- Experience in modules like IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management, and Asset Management
- Process Knowledge:
- Familiarity with process-driven applications
- SDLC Exposure:
- Exposure to all stages of the Software Development Life Cycle (Agile methodology: Scrum)
- Interpersonal Skills:
- Good interpersonal skills, commitment, result-oriented, and eagerness to learn new technologies (micro-services, cloud-native, data analysis)
- SharePoint Customization:
- Knowledge of customizations within SharePoint, including SharePoint 2019 and SSE
Must Have Skills:
- Operation Management Skills:
- Problem, incident, proactive, and release management
- Technical Skills:
- Data analysis and troubleshooting
- Expertise in:
- Windows Server
- Active Directory, ADFS, WAP
- SharePoint
- SQL
- SCOM
- MS Antivirus solutions
- Storage, backup, and restore management
- Power Platform components
Good to Have Skills:
- Integration Knowledge:
- Overview of on-prem/cloud integration solutions
- UI Technologies:
- Familiarity with UI technologies and security protection solutions
- Performance Analysis:
- Hands-on experience with network, storage, and performance tools
- Management Skills:
- People and team management
- Conflict resolution among stakeholders and team members
- Documentation Skills:
- Excellent documentation and presentation skills
Behavioral Skills:
- Agility: Adaptability to change
- Flexibility: Willingness to adjust to new situations
- Innovation: Creative problem-solving
- Results Driven: Focus on achieving outcomes
- Communication: Effective verbal and written communication
- Prioritization: Ability to balance multiple tasks
Professional Skills:
- Global Effectiveness: Ability to work in a global context
- Customer Service Orientation: Commitment to customer satisfaction
- Operational and Financial Excellence: Focus on operational efficiency and financial management
- Knowledge and Development: Continuous learning and improvement
- Teamworking and Networking: Collaboration and relationship-building skills
Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) Professional development: training programs and upskilling/re-skilling opportunities Career growth: Internal growth and mobility opportunities within Orange Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events Reward programs: Employee Referral Program, Change Maker Awards
department
Chief Technology Info Office
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
Only your skills matter
Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don't hesitate to tell us about your specific needs.
4,21/5 is the candidate experience in France, in the category of companies with over 1,000 employees
