Data Management Services Business Partner, EG

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You work with functions and business units to develop strategic roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.

How you will contribute

You will offer your support on issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and see business projects through to completion. You will also contribute to operational processes by ensuring that key performance indicators and performance management targets are met and by sharing best practices and supporting the super key user community.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Shared services
• Building and maintaining effective partnerships with internal stakeholders and suppliers
• Customer service experience
• Communicating, organizational, problem-solving, and analytical and multi-tasking
• Operating effectively in a changing environment and using initiative
• Using data to make recommendations and decisions
• Key performance indicators, managerial reporting, forecasting and budgeting

More about this role

What you need to know about this position:

• Lead and drive data management activities and governance initiatives for the Material, Product, BOM, Customer, and Pricing domains, ensuring data accuracy, consistency, and compliance with both internal and external standards.
• Serve as a liaison between business requestors and back-office teams for master data requests, ensuring high data quality, accuracy, and timely updates across all domains.
• Collaborate with key stakeholders across business units to understand data needs, requirements, and objectives, acting as the primary point of contact for business functions and data owners.
• Identify and implement process improvements to enhance data management efficiency and ensure seamless data integration across systems.
• Provide project support for global, regional, and local initiatives, working closely with back-office teams and facilitating end-user testing and training to ensure successful, on-time delivery of project deliverables.
• Develop and enforce data quality controls, addressing discrepancies and implementing corrective measures as needed.
• Leverage data-driven insights to support decision-making, offering recommendations based on thorough data analysis and trends.
• Adapt to evolving business needs in a fast-paced, agile environment, ensuring responsiveness and flexibility.
• Ensure data management practices adhere to all relevant regulatory and compliance requirements and take ownership of the related SOPs.
• Serve as Master Data SME for the relevant domain assigned and provide support and expertise as required to all the BU within the MENAP cluster.
• Support and mentor fellow DMS Business Partners, promoting teamwork, collaboration, and knowledge sharing within the team.

Education / Certifications:

Bachelor's Degree

Job specific requirements:

• Minimum of 3 years of experience in SAP Master Data Management, particularly within the Material, Product, BOM, Customer, and Pricing domains. Experience in an SAP consultancy firm or consultancy role is a plus.
• Strong understanding of SAP landscape, data architecture, and master data governance best practices.
• Knowledge of data governance frameworks, compliance, and regulatory requirements.
• Experience with SAP S/4 HANA is preferred but not mandatory.
• Experience in data integration and migration.
• Excellent stakeholder management skills, with the ability to engage and collaborate with diverse business units.
• Ability to work effectively in an agile and dynamic environment, demonstrating initiative and adaptability.
• Strong analytical skills, with experience using data to drive business insights and decisions.
• Knowledge of data analysis tools such as SQL, Python, Tableau, Microsoft Power BI, or similar platforms is an advantage.
• DAMA certification or equivalent data management qualification is preferred.

Work schedule: Full time

No Relocation support availableBusiness Unit SummaryMondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. 

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job TypeRegularRelationship ManagementGlobal Business Services