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Job Description

Customer Service Representatives - Q424



Cairo, Egypt Customer Service Representatives - Q424

About the job Customer Service Representatives - Q424



NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers -El Tahrir
Job Description:
-Manage large amounts of incoming phone calls
-Identify and assess customers needs to achieve satisfaction
-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements:
-Graduates
-Very good English level
-Max age: 30
-Flexible with rotational & night shifts
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