Job Description
About the job Customer Service Associate - PWD Q324.
Arabic and Bilingual Customer Service Associate job details: • Rotational shifts, 5 working days and 2 days off (No fixed days – schedule is provided weekly or bi-weekly).
• 8 working hours, 7 productive and 1 hour break.
• Morning and evening shifts only, first shift begins at 6 am or 7 am and the last shift ends at 11 pm.
• Ability to use the PC along with its accessories (Screen, keyboard, mouse, and headset) without any external aid.
• Ability to work from site, our location is in the 5th Settlement, beside Cairo Festival City Mall. We are one of the companies among the Business Park Cairo Festival corporates complex.
• Transportation is provided from 7 pm to 7 am, for males – the nearest pick up and drop off points, and for females – its provided door to door. From 8 am to 6 pm, shuttle busses are provided 2 ways to transport employees from and to N Teseen St. & our premises to be able to obtain an alternative transportation.
• Disabilities that we can accommodate and more likely to include: partially locomotive disability, skin condition, MS (Muscular Dystrophy), hand disabilities with the condition of having one functioning hand and dwarfism syndrome.
• Good to V. Good English Language level. Package details: • Salary: Arabic account: 7200 gross salary – Bilingual account: 9800 gross salary.
• Insurances: Social Insurance, Medical Insurance, and Life Insurance.
• Career progression and promotion.
