Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
Create a job alert for similar positions

Job Description

Overview of the role

Provide excellent Customer Service in Play Facility – Smaland - by adhering to entry policies and child care SOPs in order to provide a service in a friendly and professional manner.

What you will do

Customers

  • Greets and welcomes mothers/guardians with their children on arrival at Smaland.
  • Ensure the Smaland admission policy is explained in a friendly and professional manner.
  • Entertain children with agreed activities based on Commercial Calendar.
  • Ensure the Childs safety is their main priority while they are in Smaland 
  • Makes announcements and pages the customers (parents) if there is any issue with the children in the playroom area.
  • Handles routine customer complaints promptly and courteously.
  • Provides a safe environment for children within the area.
  • Be ready to rotate and work at Information desk to greet customers and address all incoming inquiries.

Operational

  • Ensure all system and emergency procedures are adhered to as per policy / procedure
  • Briefs the Duty Manager on complaints that require management assistance.
  • Ensure all emergency procedures are adhered to.


Skills

Required Skills to be successful

Dealing with customers, Effective Communication

Behavioural Competencies:

  • Interpersonal Skills
  • Business Acumen
  • Problem Solving
  • Confident

What equips you for the role

  • 0- 2 years in a similar role.      
  • Working as Customer Service


Apply on company site Email to Friend Complete Questionnaire
Al Futtaim Group logo
Al Futtaim Group
Follow Unfollow

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

See Company Details
You have reached your limit of 15 Job Alerts. To create a new Job Alert, delete one of your existing Job Alerts first.
MANAGE
Similar jobs alert created successfully. You can manage alerts in settings.
MANAGE
Similar jobs alert disabled successfully. You can manage alerts in settings.
MANAGE