Job Description
Role Purpose:
We are looking for a Customer Care Representative who will be able to accept ownership for effectively answering our customers’ inquiries, keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
- Respond to customer inquiries promptly and effectively.
- Maintain a high level of customer satisfaction in every interaction.
- Work collaboratively with team members to resolve customer issues.
- Adhere to company policies and procedures.
What We Offer:
- Global exposure in an engaging, motivating, and inclusive workplace.
- Rotational shifts and weekends.
- Various benefits including life insurance, medical, and many other job perks.
- The choice between a day off or double pay if you work on a public holiday.
Requirements:
- C1 fluent English Speaker.
- Graduate or Drop out (no academic commitment to the university).
- Good communication skills.
- Eagerness to learn and self-develop.
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