Country Supply Chain Manager | Retail | IKEA Egypt
Location: Cairo, EG
Job Requisition ID: 165157
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role
Manage Customs, Warehousing & Distribution for Ikea EGYPT. Also secures the handling of product-related Quality, safety, and environmental issues in an efficient and common way to support IKEA Al Futtaim stores in achieving growth and sustainable long-term profitability by following Inter IKEA routines and mandatories connected to Product deviation.
Product Quality and Compliance Management: Lead and ensure processes for product quality, compliance, and reporting across, while addressing national product legislation, safety standards, and local market deviations in coordination with IOS PR&C. Stakeholder Engagement and Authority Relations: Build strong relationships with national consumer authorities, manage product safety reporting and recalls, and represent IKEA in standardization efforts and compliance-related matters. Operational Support and Continuous Improvement: Support local teams in product investigations, safety alarms, and media attention, while driving the implementation of compliance tools, processes, and fostering a collaborative work environment aligned with IKEA values. Customs and Import/Export Management: Handle customs clearance for IKEA Egypt, ensuring compliance with regulations, timely duty payments, and efficient claims processing in collaboration with authorities and Finance. Logistics and Transport Coordination: Oversee the flow of shipping documents, secure approvals, and manage transport from ports to warehouses or stores, ensuring smooth cross-border clearance and timely deliveries. Warehouse Operations and Technology Integration: Supervise 3rd-party warehouse operations, ensure compliance with IKEA guidelines and IT systems, and adopt modern technologies to improve efficiency and accuracy. Supply Chain Optimization and Capacity Alignment: Regularly review supply chain systems, negotiate optimized routes, reduce costs through supplier and consolidation improvements, and align logistics capacity with expansion plans and commercial calendars.
Required Skills to be successful
Excellent communication, negotiation & interpersonal skills Strategic, analytical, and tactical abilities Strong customer focus Proven leadership abilities and lead by example Ability to create an environment where the IKEA values are a strong and living reality that embraces the diversity of co-workers and visitors. High level of mathematical understanding
What equips you for the role
+10 years of high-volume or multi-unit retail management experience 5-10 years Logistics management experience Strong mediation and counselling skills Strategic, analytical, and tactical abilities Deep knowledge of local laws, and regulations concerning the market Must have the ability to acquire and analyze local market demographics as well as economic and market. Knowledge of other IKEA organizations and how they work, including matrix partners and networks.
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
About Al-Futtaim IKEA
GROWING TOGETHER...
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
