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Job Description

  • Sourcing candidates through various online channels 
  • Reviewing candidate applications 
  • Conducting telephone interviews 
  • Scheduling and coordinating interviews. 
  • Supporting the candidate offer and onboarding process. 
  • Arrange and conduct welcome to Alshaya. 
  • Producing regular and ad hoc reports as required. 
  • review investigations and issue Disciplinary letters. 
  • Review Deductions and approve to Payroll. 
  • Conduct Trainings to the target audience and submit the attendance. 
  • arrange for engagement activities like store visits and Focus groups. 
  • handle speakup complaints with confidentiality and respond within the SLA. 


Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers, Alshaya Group’s portfolio extends across MENA, Russia, Turkey and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business. Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to authentically deliver great customer service and brand experiences. Fresh, modern and relevant, Alshaya’s constantly evolving portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, through to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be. Brands such as Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn and KidZania.

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